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Legals

Privacy Policy

Last updated October 3, 2026. This Policy explains how we handle information when you use Paycheck.

1. Scope

This Privacy Policy describes how Paycheck (“we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our websites, deposit flows, APIs, support tools, and operator consoles (the “Service”). It applies to end users, wallet holders, and visitors.

2. Information we collect

We may collect:

  • Account and contact details such as name, email, and support messages
  • Identity and compliance data when KYC or sanctions screening is required
  • Device, browser, IP, and session telemetry needed for security and reliability
  • Check images (front and back), OCR text, MICR fields, confidence scores, and quality gate results
  • Bank institution selections for manual review
  • Wallet addresses, wallet labels, fee transaction signatures, and deposit state history
  • Fee quotes, SOL/USD spot references, and related ledger metadata

3. Sensitive payment data

Routing numbers, account numbers, and full check images are sensitive. We encrypt or tokenize payment data in transit and at rest where the Service stores it, limit access to personnel and processors with a need to know, and retain that data only as long as needed for processing, dispute handling, fraud prevention, and legal obligations.

We do not ask for Solana seed phrases or private keys. If anyone claiming to represent Paycheck asks for them, treat that as fraud and contact support.

4. How we use information

  • Provide remote deposit capture, OCR review, and clearance status
  • Detect duplicate presentment, altered images, and other fraud signals
  • Operate manual review queues after verified fee payment
  • Calculate and disclose fees, convert settled value, and send crypto payouts
  • Comply with AML, sanctions, tax, accounting, and law-enforcement requests
  • Debug outages, improve quality gates, and secure the Service
  • Communicate about deposits, policy updates, and support tickets

5. Sharing

We share information with service providers that help us operate, including:

  • Sponsor banks, RDC processors, and check-image exchange partners
  • Identity, sanctions, and fraud vendors
  • Cloud infrastructure and storage providers
  • Crypto liquidity, custody, or payout partners where used
  • Analytics and error monitoring tools configured for security
  • Professional advisors and authorities when required by law

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as those terms are commonly defined in U.S. state privacy laws.

6. Blockchain transparency

Solana and similar networks are public ledgers. Wallet addresses, transfer amounts, and transaction signatures you authorize may be visible worldwide. That public data is outside our control once broadcast. Manual-review fee payments are verified on-chain.

7. Cookies and local storage

We use cookies, local storage, and similar technologies for session authentication, preferences, demo ledger state, and security. You can clear browser storage, but doing so may sign you out or remove local demo data.

8. Retention

We keep information for as long as needed to provide the Service, resolve disputes, detect fraud, and meet recordkeeping duties. Retention periods vary by data type. When no longer needed, we delete or de-identify information subject to backup and legal hold constraints.

9. Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit, access controls, and monitoring. No method of transmission or storage is perfectly secure. Report suspected incidents to privacy@paycheck.app.

10. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to certain processing. Submit requests through /support or privacy@paycheck.app. We may verify your identity before fulfilling a request and may deny requests where an exception applies (for example, fraud retention or legal process).

11. Children

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child provided data, contact us and we will take appropriate steps.

12. International transfers

We and our processors may process information in the United States and other countries. Those countries may have different data protection laws than your home country. Where required, we use appropriate transfer mechanisms.

13. Changes

We may update this Policy by posting a new version with a revised date. Material changes will be highlighted on the Legal overview page when practical. Continued use after the effective date means you accept the updated Policy.

14. Contact

Privacy inquiries: privacy@paycheck.app. Legal inquiries: legal@paycheck.app. Support: /support.